What’s so hard about process modeling?
Process modeling today is more about managing complexity than it is drawing a diagram. Even the as-is process model is very complex these days. The individual worker has never been more empowered, due to the technology we employ. What used to be the work of 10 people can now be accomplished by 1 person. But these efficiency gains come at a price. A human being can only do so many things before they become saturated with information. Task prioritization becomes difficult.